Employment Opportunities at the Point Arena Light Station

Light Station Tour Associate – $1,000 Signing Bonus!

We currently have openings for full and part-time Light Station Tour Associates.  Summary of Position:

The Light Station Tour Associate is an energetic and friendly person with experience in guest relations, sales and that has enthusiasm, good organization, great customer service and people skills and loves interacting with people.  The position reports to the Executive Director (ED).  Schedule flexibility is a must, you may or may not have standard days on the schedule (i.e. every Friday and Saturday).  Ability to work weekends is required, particularly in the summer months.  Hours for the position are 9:45 a.m. to around 4 p.m. until Memorial Day weekend, then to around 5 p.m. through Labor Day.  The Lighthouse is open daily, closed on Thanksgiving and Christmas days. Position is primarily responsible for:

  • Guest relations and management, including answering guest questions about the history and technology of the Light Station
  • Provide tour presentations to guests in the Indoor Museum and Tower
  • Opening and closing the Light Station grounds and Indoor Museum
  • Manning entry Kiosk and selling admission tickets

Required Skills

  • Great interpersonal skills
  • Great teamwork
  • Impeccable customer service
  • Ability to learn and retain detailed facts about the Light Station
  • Comfortable giving verbal presentations to large (10+) groups

Desirable Skills

  • Experience with, or ability to easily learn, retail Point of Sale (POS) system
  • Cash handling
  • Microsoft Office Suite

Full Job Description

Tour Associate role involves greeting guests, giving presentations on the Lighthouse history, technology, purpose and surrounding area, opening and closing the Museum and grounds and other duties as assigned.  On a rotating basis you will also man the entry kiosk and welcome guests to the Light Station, sell admission tickets to guests which involves handling cash, using our online POS system to record sales, taking credit card payments, and advising guests of our rules.  Tour Associates currently spend their shifts:

  • In the Museum (ground level) or in the Tower
  • Answering questions about the Light Station
  • Providing tour presentations in the Indoor Museum and Lighthouse Tower
  • Manning the Entry Kiosk

Tour Associates will be stationed at the top of the Lighthouse Tower (115′ tall, 145 steps to the top) to welcome guests and provide an informational presentation.  You must be physically capable of climbing the 145 steps up to 4 times a day, although average is 2 times.

Other duties include setting DVD player with Lighthouse DVD to run in Museum, opening up Museum shades, restocking informational displays, hoisting and taking down flags at start and end of shift, opening and closing gates, locking garbage container lids, and closing out kiosk cash register and recording sales.

Compensation & How To Apply

Base pay $16/hour, actual hourly rate dependent upon skills and qualifications.  $1,000 signing bonus for full time, prorated based on days worked for part-time.  Send cover letter & resume to Mark Hancock at MarkH.PALight@gmail.com OR mail to PO Box 11, Point Arena CA 95468 OR visit 45500 Lighthouse Road for an application. EOE