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CUSTOMER SERVICE
Contact Us: If you have any questions or comments, we want to hear from you. Just click on palight@mcn.org and type in your message, and we will get back to you as quickly as possible. In general, you can expect an answer within 24 hours. If your inquiry is time sensitive, please call us toll free at (877) PALIGHT (725-4448).
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| Our Guarantee: Every one of our products has been carefully hand picked. We stand behind everything we sell. If you feel a purchase has not lived up to your expectations, feel free to return it within 10 days from the date the order was placed for a prompt refund, replacement or exchange. The only exception is for clothing that has been unpacked and worn; we cannot accept return of these products. Special orders are exchangeable but not refundable.
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| How to Return an Item: Please include your invoice and the item in its original packaging.
On your invoice please write a reason for your return, such as wrong color, etc., and sign your return comment.
Send the package securely wrapped, insured, and postage paid to:
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Point Arena Lighthouse Keepers PO Box 11 / 45500 Lighthouse Road Point Arena, CA 95468-0011 |
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P.O. Box 11, 45500 Lighthouse Road, Point Arena, CA 95468 1-877-725-4448 or 707-882-2777 fax: 707-882-2111 Email us at palight@mcn.org Webmaster: Martha Bouquin mbouquin@mcn.org |
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Lighthouse gates are
open daily with Tours of the Tower & Museum. Take a bit of the lighthouse with you by visiting our Official Lighthouse Gift Store |